Frequently Asked Questions
What is Recruitment Process Outsourcing (RPO)?
RPO is a solution that involves outsourcing a part or the entire recruiting function / process to an external service provider. The provider strives to provide the necessary skills, tools, technologies, and activities to serve as their client's virtual "recruiting department". This definition differs from occasional recruiting support often provided by many temporary, contingency, and executive search firms. While these organizations do provide an invaluable service, they do not qualify as RPO as it does not involve the outsourcing of the recruiting process.
What makes KellyOCG the expert in Recruitment Process Outsourcing (RPO)?
KellyOCG has more than 15 years of experience in managing global, regional, and multi-country account relationships. Our global footprint and regional team structure allow us to service clients in nearly every industry around the world. We are well equipped to quickly expand our RPO programs into new geographies. We continue to be at the forefront of innovation in the talent management industry and are committed to providing an ever-increasing compendium of staffing, staff augmentation, and outsourcing solutions to our strategic partners.
Our formal planning, design, and implementation process supports the implementation, delivery, and change management of each RPO program. We believe that a successful implementation is rooted in the clear understanding of the client’s needs, challenges, and requirements prior to designing the processes that drive success. We combine all data gathered with our extensive knowledge base and proven best practices to design a thorough yet easily executed plan to address each phase of implementation and manage change effectively.
What are the KellyOCG RPO product offerings?
- End to End Recruitment Process Outsourcing (RPO)
- Customized Hiring Projects (High Volume Direct Hiring Projects)
Why should I use KellyOCG for Recruitment Process Outsourcing Solutions instead of using an in-house operation?
KellyOCG can improve efficiency and effectiveness in talent acquisition as we leverage our sourcing relationships and expertise in creating recruitment strategies. Additionally, our scalability in experienced recruitment resources allows clients to leverage our talent based on their needs. Outsourcing can provide significant cost savings through a value added service focused solely on recruiting and thus relieving internal HR resources to engage in other HR projects and priorities and improving overall efficiency. Centralizing the recruitment function allows a more consistent recruiting process.
Why shouldn’t I use agencies or contract recruiters for my recruitment?
Agencies or contract recruiters are generally focused on single positions and often represent a function or a hiring manager rather than a client’s overall objectives. As your partner, we will align with you to provide an on-going relationship - allowing us to take ownership for recruitment of a function within the business. In addition, you will receive a comprehensive package of resources, such as metrics and reporting, service level agreements, quality and process improvements, and recruitment marketing plans.
What competitive advantage does KellyOCG have over the competition in the RPO industry?
Many of our RPO competitors do not offer a full range of outsourcing services or geographic flexibility. KellyOCG offers the most comprehensive range of outsourcing options available today, delivered onsite at our client locations, offsite at one of our hiring centers, or a blended model providing both onsite and offsite service delivery components. We work with your ATS solution to ensure full use of technology functionality to meet your needs for compliance, reporting, integration, and for providing detailed data to measure ongoing program performance.
KellyOCG's key differentiators include global scalability and financial strength, commitment to partnership success, and philosophy for earning your business everyday. We do not grow complacent over time....we strive continuously to strategically advance our partnerships and our programs.
What type of technology does KellyOCG utilize in its RPO implementations?
KellyOCG utilizes multiple applicant tracking systems depending on several factors, including: current client technology, client needs, and type of hiring conducted. We leverage technology to ensure optimal efficiency in the hiring process, to realize candidate sourcing effectiveness, and to drive business decisions and continuous process improvement through tracking/monitoring program metrics.